This Privacy Policy applies to all Services offered by https that is owned by Ruchi Bedi, Broker, REAL Broker Ontario Ltd,, Brokerage.  

Object and Scope of Our Privacy Policy

At https we recognize your right to privacy and we are strongly committed to protecting the privacy of all visitors to and users of our website, our mobile site, and our desktop and mobile applications (collectively, our "Services"). 

The intent of this Privacy Policy is to affirm our commitment to protecting your privacy and to clearly describe our privacy practices regarding the collection, use and disclosure of information (including personal, non-identifying and aggregate information) from all visitors to and users of our Services (collectively, our "Users"). 

Your Consent

By using our Services, you consent to the collection, use and disclosure of your personal information by https in accordance with the terms of our Privacy Policy.  Upon reasonable notice and subject to legal, contractual and other restrictions, you have the right to withdraw your consent to the collection, use and disclosure of your personal information.  Revocation of your consent may result in our inability to provide the Services to you.

If we change our Privacy Policy, we will post those changes on the Services, including this page, so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.  Any changes to our Privacy Policy will be effective immediately following the posting of such changes on the Services.  You agree to review our Privacy Policy from time to time and agree that any use by you of our Services after changes to our Privacy Policy shall constitute your acceptance of all such changes.

This Privacy Policy was last modified on May 17, 2023.

Please also see our Terms of Use for general terms and conditions governing your use of our Services. 

Why We Collect Information

In general, we use the information we collect to operate and optimize our Services in order to help you find the most relevant and useful information for your residential real-estate related needs.  More specifically, we collect information from you in order to:

We may use personal information you provide to us for other fully disclosed purposes to the extent such use by us is explained to you when the information is voluntarily and knowingly provided to us.

What Information We Collect

We only collect personal information with your consent and limited to those details and for the duration necessary to fulfill the purposes of collection we have disclosed to you in our Privacy Policy or at the time we collect such information.

Information from Users.  https collects personal information from Users who voluntarily and knowingly provide us with such information when using the Services.  While you are not required to provide us with personal information in order to access our Services, some features of the Services may not be accessible to all Users without some form of registration and disclosure of personal information.

When using the Services, you have the option of registering with https  in order to create an account to view listings (as required by the real estate boards) and/or subscribing for certain value-added products and services.  As part of that process, you may provide personal information such as your name, address, phone number, email and details regarding your residential real-estate related needs.  

 

Social Network Profile Information.  Please note that if you use the social networking connection functions offered through the Services, we may access any of your social network profile information that you have made available to be shared under your social network account, and may collect, use and disclose such information in accordance with this Privacy Policy.  

 

Location Data.  In addition to location data you provide when registering with  https  or otherwise when using the Services, if you use our Services through a mobile device, we will collect location data directly from your mobile device if your mobile device automatically allows us to do so or if you opt-in to sharing your location data with us.  We may use and store your location data to provide localized features, to analyze our Services with the help of third-party analytics services, to provide you with relevant advertising and marketing materials, and to improve and customize our Services.

 

Log Data.  As a general policy, with the exception of IP addresses, no personal information is automatically collected through the Services.  https  does gather and analyse IP addresses and certain information of a non-personal nature regarding Users and the usage of our Services (also known as “Log Data”).  Such information can include the date and time of the visit, the pages accessed and documents downloaded, the previous site visited or the next site you visit after ours, and the type of browser used to access our Services.  In addition, when using the Services through a mobile device, we may collect Log Data specific to your mobile device, such as your mobile device model, operating system and device ID, as well as information about how you are using our Services.  All such Log Data is used in an aggregate form to assist us in determining general usage patterns and to administer, diagnose problems with, and optimize our Services. 

Use of Cookies and Web Beacons.  Similar to many online services, we use ‘cookies’ and 'web beacons' to store and track information about your use of our Services.  

A cookie is a small file that is sent to your browser from a web server and stored on your computer or other electronic device.  In addition to improving the Services, cookies allow us to identify information which may be of most interest to you, to store information you wish to retrieve on a regular basis. 

Although most web browsers automatically accept cookies, you can usually change your web browser to prevent you from receiving cookies or to notify you whenever you are sent a cookie so that you may decide whether or not to accept it. You may also adjust settings on your mobile device and mobile browser regarding cookies and the sharing of certain information, such as your mobile device model, by adjusting the privacy and security settings on your mobile device.  You are free to decline our cookies if your web browser, mobile browser or mobile device permits, although you may be required to re-enter your password more frequently and may not be able to use or access certain features of our Services if you do. 

In addition, the Services may include the use of Web beacons, which are electronic files embedded in the Services in order to provide advertisements that may be of interest to you, to count users who have visited a particular page, to identify certain cookies on the computer or other electronic device accessing a particular page, or to collect other related information. 

 

Without limiting the generality of the foregoing, we may collect, use or disclose personal information without your consent where the information is publicly available, as defined by statute or regulation; where we reasonably expect that obtaining consent would compromise an investigation or legal proceeding; or where we are seeking legal advice. 

Real Estate Boards/Associations.  Your personal information may be shared with Real Estate Boards and Associations, or their authorized representatives, for the purpose of auditing and monitoring  https compliance with the rules, regulations, security requirements, policies and by-laws of such Real Estate Boards and Associations, as well as other legal purposes related to the use of such Real Estate Boards' or Associations' listing data.

Legal Obligations.  https  reserves the right to access and/or disclose personal information where required to comply with applicable laws or lawful government requests or, in our reasonable opinion, to operate our website properly and securely, or to protect  https or other visitors to this website. To the extent reasonably possible in our sole opinion, we shall attempt to obtain the prior consent of the individual to whom such personal information relates prior to disclosure to third parties.

Limits on Collection, Use, Disclosure and Retention

We do not collect personal information indiscriminately and limit collection of information to that which is reasonably necessary to operate our Services and for the purposes consented to by you, or as authorized or required by law. 

Your personal information will only be used or disclosed for the foregoing purposes and will be retained only for so long as necessary as the purposes for which it was originally collected, provided retention is no longer necessary for legal, regulatory, or compliance purposes. 

Publicly Posted Information

You acknowledge that any personal information you post in publicly available sections of the Services, including forums and blogs, can be accessed, collected, or used by any third party, including to contact you with unsolicited messages, and will not be protected under our Privacy Policy or otherwise treated as confidential.

Ruchi Bedi, Broker, REAL Broker Ontario Ltd,, Brokerage may add, or may request that we add, testimonials to their HomeOptima profiles, provided that they have obtained the consent to post the personal information of the individuals or entities providing such testimonials.

We may post content, including testimonials and reviews, on our Services that may contain personal information where we have obtained the consent from the individuals or entities to whom such personal information relates. 

If you wish to have your personal information that is being publicly displayed on our Services removed, please contact our Privacy Officer at [email protected] . 

Third Party Privacy Policies

Google Maps. Some of the Services incorporate mapping services provided by Google Maps.  Your use of Google Maps is subject to Google's terms and conditions, including Google's Privacy Policy found at the following URL: http://www.google.com/privacy.html .

Please note that as we do not control such third party sites or services, we are not responsible for their privacy policies, or for the collection, use or disclosure of any data or personal information such websites may collect.

Third Party Sites, Products and Services / Social Sharing

Links or pointers to other sites and references to products and services offered by third parties are provided to you for convenience only and do not constitute an endorsement or approval by us of the organizations that operate such sites, the content on such sites, or of such third party products and services. In particular, you should be aware that such third party sites may collect data or solicit personal information from you in accordance with their privacy policies, which shall govern the collection and use of the information collected on those sites. 

If you use any social sharing function to share our Services, your sharing activity will be processed through a third party's site or service (such as Facebook) in accordance with its privacy policy, which shall govern the collection and use of the information collected on any such third party site or service. 

Please note that as we do not control such third party sites or services, we are not responsible for their privacy policies, or for the collection, use or disclosure of any data or personal information such sites may collect.

Email Management

We respect your desire to manage email correspondence. You can opt-out of receiving certain email correspondence from us by following the instructions at the end of each email we send to you. You may also opt-out by emailing our Privacy Officer at [email protected] .  Please note that, even if you opt-out of receiving certain email correspondences, we may still need to email you regarding important transactional or administrative information.

Opting Out of Collection of Information by Third Parties

We use commercially reasonable security measures to safeguard the privacy of any personal information in our custody or control, based on the sensitivity and type of information provided to us, in order to prevent loss, interception or alteration by unauthorized parties.  Such security measures can include physical security measures, organizational controls on access to information, and electronic safeguards such as passwords, firewalls and SSL level encryption, where and as appropriate.  

While we use commercially reasonable security measures to safeguard the privacy of any personal information in our custody or control, the transmission of data (including communications by e-mail) over the Internet or other publicly accessible networks is inherently insecure, and is subject to possible loss, interception or alteration while in transit. Accordingly, we do not assume any liability for any damage you may experience or costs you may incur as a result of any transmissions over the Internet or other publicly accessible networks, such as transmissions involving the use of your password for our website or the submission of any of your information to us (including your personal information). While we shall take commercially reasonable efforts to safeguard the privacy of any personal information you provide us and treat such information in accordance with this Privacy Policy, in no event will the information you provide to us result in any liability to you on our part in the event that such information is inadvertently released by us or accessed by third parties without our consent.  Notwithstanding the foregoing, to the extent that you are able to access the information of third parties through our web site, we do not grant you any right or license to use such information.

Accuracy and Access to Your Personal Information

We will use commercially reasonable efforts to ensure that the personal information we are using or disclosing is accurate, complete and up-to-date to the extent we are notified of any changes by you.  You can assist by keeping us informed of any changes, or informing us if you find any errors in our information about you.  If appropriate, we will amend your personal information and will send the amended information to third parties to whom the information has been disclosed, as required. 

If you wish to change any of your personal information we have on file in our records, other than that available to you and capable of being modified through the Services, you may contact our Privacy Officer as noted at the bottom of this page.  To protect your privacy and security, we may take reasonable steps to verify your identity prior to making corrections.

You are entitled to access any of your personal information in our custody or control.  Upon written request to our Privacy Officer as noted at the bottom of this page, we will provide you with your personal information under our custody or control, as well as information regarding how your personal information is being used and the identity of any third party(s) to whom that information has been disclosed.  Please note that we may charge a reasonable fee in connection with doing so.  In addition, we may not be able to provide access to personal information in certain circumstances, such as if the personal information was collected for the purposes of an investigation, if disclosure would reveal the personal information of a third party, or if prohibited by law.  To protect your privacy and security, we may take reasonable steps to verify your identity prior to providing such access. 

Children Under the Age of 16

We do not knowingly collect or store any personal information about persons under the age of 16. If you believe a child under the age of 16 is using our Services without the consent of a parent or guardian, please contact our Privacy Officer at [email protected] .

Contacting Us Regarding Our Privacy Policy

We respect your concerns about your personal privacy and welcome your feedback. Any questions, concerns or feedback regarding this Privacy Policy should be directed in writing to our Privacy Officer as follows:

 

By email:          [email protected]

 

By mail:            Privacy Officer Ruchi Bedi 

                        306-30 Eglinton Ave West, Mississauga  L5R 3E7